The first installation network covering most Chinese cities, serve customers within a 300km radius of metropolitan areas.
With more than 130 professional installation teams and over 3,000 certified electricians, our network provides a series of services from site survey, project design, installation and ongoing maintenance.
Accumulated expertise in building and operating 100+ super and ultra-fast charging stations, plus installing over 10,000 thousands home chargers across the country, assures the best delivery of a full range of charging services. Working with communities over 30 provinces forms a significant credential for charging infrastructure, which leads to appropriate solution for various clients.
Orders are processed and delivered through our service platform on a real-time manner. Our technicians and installation partners perform the same rigorous standards in every aspect from training, certifying, implementation, customer service, pricing quotation to device maintaining. Each progress is monitored and valued by a synchronous system.
A comprehensive site survey leads to an installation quotation with benchmark pricing. Customers are assured to be offered a competitive price with the highest quality of work.
The technician will service our customer with in 2-hours once a request being processed. The installation will be performed following a strict guideline. Each client is unique and we make best effort to ensure highest customer satisfaction.
1 Year installation warranty; 1 Hour response time to station failure; 24 Hour response time to failure solution